Sample Performance Improvement Plan
I have provided below a sample Performance Improvement Plan you can use as a guide to create your own.
What does poor performance really cost you?
The following format is exactly how I have always issued performance improvement plans to my employees. It clearly points out the problem, how it should be done, and the deadline for improvement.You can change the format but make sure you include these three elements or you have not met the minimum criteria if challenged by the legal process. Here is my example:
Date: August 28, 2009 From: Supervisor To: Employee Re: Notification of Unacceptable Performance/Opportunity to Improve 1. This is to notify you that your performance of the duties in your position as Housekeeper is unacceptable. 2. Specifically, since the beginning of the appraisal period, your performance, as reviewed against your position description, has been as follows: Key Element: Cleaning and Maintenance - Cleaning, waste management and floor maintenance of guest and administrative areas will be accomplished according to established frequencies and procedures which result in a safe, sanitary and attractive environment conducive to a HOTEL setting. Equipment will be operated, maintained and cleaned according to procedure and returned to its proper storage area. Actual Performance: Reference is made to the attached inspection reports dated 8/20/09, 8/19/09, 8/2/09, 7/24/09, 6/21/09, 6/3/09, 5/16/09, 5/2/09, 4/24/09, and 4/3/09. Specifically you are failing to move or clean under items/furniture, clean corners, sweep, mop, vacuum as required. Actual Performance: Reference is made to the attached inspection reports dated 7/24/09, 6/21/09, 5/16/09, and 4/24/09. Specifically you fail to not wipe down the door frame, or clean the door glass on the inside and out. Actual Performance: Reference is made to the attached inspection report dated 7/24/0X, 6/21/0X, and 4/24/0X. Specifically you fail to clean the lights by removing dead insects. Actual Performance: Reference is made to the attached inspection report dated 7/24/09, 6/21/09, 5/16/09, and 4/24/09. Specifically you fail to wipe dust and cobwebs from windowsills. Actual Performance: Reference is made to the attached inspection report dated 7/24/09, 6/21/09, 5/16/09, and 4/24/09. Specifically you fail to wipe furniture removing the dust and cobwebs from the top, bottom, sides and back. Actual Performance: Reference is made to the attached inspection report dated 4/30/09. Specifically you are failing to fill the dispensers adequately. Actual Performance: Reference is made to the attached inspection reports dated 6/3/09. Specifically you are failing to clean and maintain the equipment by wiping down and cleaning or replacing the pads. 3. You will be given until September 28, 2009, (30 days) to demonstrate acceptable performance or your employment with organization may be terminated. During this next thirty days you are expected to meet all standards at the successful level. 4. In addition, during the next thirty days I will meet with you on a weekly basis or more often if I deem necessary. The purpose of the meetings will be to discuss your work, both completed and in progress, and assist you in organizing and prioritizing it. Because I consider you fully trained as a Housekeeper, I have not included training as part of this action. However, if you can identify and desire specific training that you believe will assist you in improving your performance, you may bring it to my attention for further consideration. In addition to our weekly meetings, I will be available to assist you, answer questions, discuss mutual areas of concern, and provide feedback on your progress. 5. If you have any problems of a personal or medical nature that you believe are impinging on your ability to perform successfully, I urge you to bring this information to my attention, as well, so that appropriate assistance may be considered. 6. You may address any questions regarding this Performance Improvement Plan you have to me directly. Supervisor's Signature and Date: Employee's Signature and Date:
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