The Business Definition of Communication in the Workplace
The business definition of communication in the workplace is pretty straight forward. The passing of information! WOW! I said straight forward and I meant straight forward. So why do we get it so screwed up all the time? For several reasons! First, in most cases we are communicating something different with our body language than we did with our words! It might be as simple as continuing to stare at the computer screen while talking with another employee. It could be because of cultural differencesIt could be more complex when a male is speaking with a female, because females pick up more on body language than males do. It could be because of cultural differences. In some cultures the way you use your hands and arms or how you look at someone could send a different signal. We communicate in many different ways unknowingly so it is wise to always ask for feedback after you have given direction or guidance. This is very important especially if someone has problems with carrying out an assignment. Don't jump to conclusions that they are stupid or lazy. After assigning them something ask, “So what do you understand that I am asking you to do?” Because they are only parroting what you said...Then listen carefully. If they repeat back exactly word for word what you said there is a chance they are not completely understanding you. Why? Because they are only parroting what you said and not putting it into their own words. Ask them to put it into their own words. Read many of my other articles also for more information on not only communication, but leadership and small business also. Thank you for reviewing this article on the business definition of communication in the workplace.
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